.topbar-platforms .icon,
.admin-entry .icon { width: 24px; height: 24px; }

.admin-entry { width: 42px; min-width: 42px; height: 42px; padding: 0; border-radius: 12px; }
.tab-panel { min-height: 0; height: 100%; }
.bot-lock-mask { display: none !important; }
.editor-panel { height: 100%; overflow: auto; }

.business-dashboard { gap: 14px; }
.business-dashboard-head { display: flex; align-items: center; justify-content: space-between; gap: 16px; min-height: 54px; padding: 2px 2px 0; }
.business-dashboard-title { display: grid; grid-template-columns: auto minmax(0, 1fr); align-items: center; gap: 4px 12px; min-width: 0; }
.business-dashboard-title > small { grid-column: 1 / -1; color: var(--muted); font-size: 12px; font-weight: 800; }
.business-dashboard-title > strong { overflow: hidden; font-size: 21px; text-overflow: ellipsis; white-space: nowrap; }
.cockpit-scope-channels { display: inline-flex; align-items: center; gap: 5px; min-width: 0; }
.dashboard-channel-chip { display: inline-flex; align-items: center; gap: 4px; height: 24px; padding: 0 7px; border: 1px solid; border-radius: 5px; font-size: 11px; font-weight: 800; white-space: nowrap; }
.dashboard-channel-chip .icon { width: 13px; height: 13px; }
.dashboard-channel-chip.is-website { border-color: rgba(49, 94, 232, .28); background: rgba(49, 94, 232, .07); color: #315ee8; }
.dashboard-channel-chip.is-miniapp { border-color: rgba(22, 150, 106, .28); background: rgba(22, 150, 106, .08); color: #16885f; }

.cockpit-metric-grid { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 10px; }
.cockpit-metric-card { position: relative; display: grid; grid-template-columns: 36px minmax(0, 1fr) auto; align-items: center; gap: 9px; min-height: 82px; padding: 12px; overflow: hidden; border: 1px solid var(--line); border-radius: 8px; background: #fff; box-shadow: none; }
.cockpit-metric-card::before { content: ""; position: absolute; inset: 0 auto 0 0; width: 3px; background: var(--metric-color, var(--accent)); }
.cockpit-metric-card.is-visitor { --metric-color: #315ee8; --metric-soft: rgba(49, 94, 232, .09); }
.cockpit-metric-card.is-message { --metric-color: #0b91a8; --metric-soft: rgba(11, 145, 168, .09); }
.cockpit-metric-card.is-agent { --metric-color: #7656d8; --metric-soft: rgba(118, 86, 216, .09); }
.cockpit-metric-card.is-lead { --metric-color: #16885f; --metric-soft: rgba(22, 136, 95, .09); }
.cockpit-metric-card.is-attention { --metric-color: #df5548; --metric-soft: rgba(223, 85, 72, .09); }
.cockpit-metric-icon { display: grid; place-items: center; width: 34px; height: 34px; border-radius: 7px; background: var(--metric-soft); color: var(--metric-color); }
.cockpit-metric-icon .icon { width: 17px; height: 17px; }
.cockpit-metric-copy { display: grid; gap: 4px; min-width: 0; }
.cockpit-metric-copy > span { color: var(--text); font-size: 13px; font-weight: 850; white-space: nowrap; }
.cockpit-metric-copy small { overflow: hidden; color: var(--muted); font-size: 10px; font-weight: 650; text-overflow: ellipsis; white-space: nowrap; }
.cockpit-metric-card > strong { color: var(--text); font-size: 27px; font-variant-numeric: tabular-nums; line-height: 1; text-align: right; }

.cockpit-primary-grid { display: grid; grid-template-columns: minmax(0, 1.45fr) minmax(300px, .55fr); gap: 12px; }
.cockpit-secondary-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(360px, .9fr); gap: 12px; }
.dashboard-band { min-width: 0; padding: 14px; border: 1px solid var(--line); border-radius: 8px; background: #fff; }
.dashboard-band .section-head { align-items: center; margin-bottom: 12px; }
.dashboard-band .section-head > div:first-child { display: grid; gap: 3px; }
.dashboard-band .section-head small { color: var(--muted); font-size: 10px; font-weight: 650; }
.trend-legend { display: flex !important; align-items: center; gap: 12px !important; }
.trend-legend span { display: inline-flex; align-items: center; gap: 5px; color: var(--muted); font-size: 10px; font-weight: 750; }
.trend-legend i { width: 8px; height: 8px; border-radius: 2px; }
.trend-legend i.visitor { background: #315ee8; }
.trend-legend i.message { background: #16b9c8; }
.cockpit-trend-chart { display: grid; grid-template-columns: repeat(7, minmax(42px, 1fr)); align-items: end; gap: 8px; min-height: 148px; padding: 8px 6px 0; border-top: 1px solid #edf0f6; background: linear-gradient(to bottom, rgba(240, 243, 249, .7) 1px, transparent 1px) 0 25% / 100% 25%; }
.trend-day { display: grid; grid-template-rows: 102px auto auto; align-items: end; justify-items: center; gap: 3px; min-width: 0; }
.trend-bars { display: flex; align-items: flex-end; justify-content: center; gap: 4px; width: 100%; height: 100%; }
.trend-bars i { width: min(15px, 34%); min-height: 2px; border-radius: 4px 4px 1px 1px; transition: height 180ms ease; }
.trend-bars i.visitor { background: linear-gradient(180deg, #6484ed, #315ee8); }
.trend-bars i.message { background: linear-gradient(180deg, #59d4de, #16aabd); }
.trend-day > span { color: var(--muted); font-size: 10px; font-weight: 750; }
.trend-day > small { color: #8b94a8; font-size: 9px; font-variant-numeric: tabular-nums; }

.agent-quality { display: grid; gap: 14px; }
.agent-quality-score { display: grid; gap: 8px; padding: 4px 0 12px; border-bottom: 1px solid var(--line); }
.agent-quality-score > span { display: flex; align-items: baseline; justify-content: space-between; gap: 10px; }
.agent-quality-score strong { color: var(--text); font-size: 30px; font-variant-numeric: tabular-nums; }
.agent-quality-score small { color: var(--muted); font-size: 11px; font-weight: 750; }
.agent-quality-track { height: 7px; overflow: hidden; border-radius: 4px; background: #edf0f7; }
.agent-quality-track i { display: block; height: 100%; border-radius: inherit; background: linear-gradient(90deg, #315ee8, #16b9c8); }
.agent-quality dl { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px 14px; margin: 0; }
.agent-quality dl > div { display: flex; align-items: center; justify-content: space-between; gap: 8px; min-width: 0; }
.agent-quality dt { color: var(--muted); font-size: 11px; font-weight: 700; }
.agent-quality dd { margin: 0; color: var(--text); font-size: 13px; font-weight: 850; font-variant-numeric: tabular-nums; }
.agent-quality dd.is-warning { color: var(--danger); }

.state-breakdown { display: grid; gap: 10px; }
.state-row { display: grid; grid-template-columns: minmax(100px, .65fr) minmax(120px, 1.35fr) 54px; align-items: center; gap: 10px; font-weight: 800; }
.state-track { height: 10px; overflow: hidden; border-radius: 5px; background: var(--panel-strong); }
.state-track i { display: block; height: 100%; border-radius: inherit; background: linear-gradient(90deg, var(--accent), var(--cyan)); }
.state-row > strong { display: flex; align-items: baseline; justify-content: flex-end; gap: 4px; font-variant-numeric: tabular-nums; }
.state-row > strong small { color: var(--muted); font-size: 9px; }
.dashboard-alert-list, .audit-list { display: grid; gap: 8px; }
.dashboard-alert { display: grid; gap: 4px; padding: 10px; border: 1px solid color-mix(in srgb, var(--danger) 28%, var(--line)); border-radius: 7px; background: color-mix(in srgb, var(--danger) 6%, #fff); }
.dashboard-alert small { color: var(--muted); }
.business-alert-list { align-content: start; max-height: 202px; overflow: auto; }
.business-alert-row { display: grid; grid-template-columns: 30px minmax(0, 1fr) 16px; align-items: center; gap: 9px; min-height: 50px; padding: 7px 9px; border: 1px solid var(--line); border-radius: 7px; background: #fbfcff; color: var(--text); box-shadow: none; text-align: left; }
.business-alert-row:hover { border-color: rgba(223, 85, 72, .38); background: rgba(223, 85, 72, .04); transform: none; }
.business-alert-channel { display: grid; place-items: center; width: 28px; height: 28px; border-radius: 6px; }
.business-alert-channel .icon { width: 14px; height: 14px; }
.business-alert-channel.is-website { background: rgba(49, 94, 232, .09); color: #315ee8; }
.business-alert-channel.is-miniapp { background: rgba(22, 150, 106, .09); color: #16885f; }
.business-alert-row > span:nth-child(2) { display: grid; gap: 3px; min-width: 0; }
.business-alert-row strong, .business-alert-row small { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.business-alert-row strong { font-size: 12px; }
.business-alert-row small { color: var(--muted); font-size: 10px; }
.business-alert-arrow { width: 14px; height: 14px; color: var(--muted); transform: rotate(-90deg); }
.compact-empty { min-height: 116px; }

.channel-performance-panel { padding-bottom: 12px; }
.channel-performance-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; }
.channel-performance-card { display: grid; gap: 11px; padding: 11px; border: 1px solid var(--line); border-left: 3px solid var(--channel-color); border-radius: 7px; background: #fbfcff; }
.channel-performance-card.is-website { --channel-color: #315ee8; --channel-soft: rgba(49, 94, 232, .08); }
.channel-performance-card.is-miniapp { --channel-color: #16885f; --channel-soft: rgba(22, 150, 106, .08); }
.channel-performance-head { display: grid; grid-template-columns: 32px minmax(0, 1fr) auto; align-items: center; gap: 8px; }
.channel-performance-icon { display: grid; place-items: center; width: 30px; height: 30px; border-radius: 6px; background: var(--channel-soft); color: var(--channel-color); }
.channel-performance-icon .icon { width: 15px; height: 15px; }
.channel-performance-head > span:nth-child(2) { display: grid; gap: 2px; }
.channel-performance-head strong { font-size: 13px; }
.channel-performance-head small { color: var(--muted); font-size: 9px; font-weight: 700; }
.channel-performance-metrics { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); overflow: hidden; border: 1px solid var(--line); border-radius: 6px; background: #fff; }
.channel-performance-metrics > span { display: grid; gap: 4px; min-width: 0; padding: 8px 7px; border-right: 1px solid var(--line); }
.channel-performance-metrics > span:last-child { border-right: 0; }
.channel-performance-metrics small { overflow: hidden; color: var(--muted); font-size: 9px; font-weight: 700; text-overflow: ellipsis; white-space: nowrap; }
.channel-performance-metrics strong { font-size: 15px; font-variant-numeric: tabular-nums; }
.compact-button { min-height: 32px; padding: 0 10px; }

.session-filter-grid { grid-template-columns: minmax(260px, 1fr) repeat(3, minmax(170px, 210px)); }
.session-filter-grid .tag-multi-select-menu { position: absolute; top: calc(100% + 6px); left: 0; width: 100%; }
.channel-conversation-tabs { grid-template-columns: repeat(var(--channel-count, 1), minmax(0, 1fr)); gap: 6px; padding: 4px; background: #f1f4f9; }
.channel-conversation-tabs .channel-conversation-tab { height: 40px; border: 1px solid transparent; border-radius: 6px; background: transparent; box-shadow: none; color: var(--muted); }
.channel-conversation-tabs .channel-conversation-tab .icon { width: 16px; height: 16px; }
.channel-conversation-tabs .channel-conversation-tab.is-website { color: #2758d5; }
.channel-conversation-tabs .channel-conversation-tab.is-miniapp { color: #14845b; }
.channel-conversation-tabs .channel-conversation-tab.is-website.active { border-color: #315ee8; background: #315ee8; color: #fff; box-shadow: 0 7px 16px rgba(49, 94, 232, .22); }
.channel-conversation-tabs .channel-conversation-tab.is-miniapp.active { border-color: #16966a; background: #16966a; color: #fff; box-shadow: 0 7px 16px rgba(22, 150, 106, .2); }
.session-last-message { display: block; overflow: hidden; color: var(--muted); text-overflow: ellipsis; white-space: nowrap; }
.session-badges { display: flex; gap: 5px; align-items: center; }
.unread-dot { min-width: 20px; height: 20px; display: inline-grid; place-items: center; border-radius: 10px; background: var(--danger); color: #fff; font-size: 10px; }
.conversation-pagination { justify-content: space-between; padding: 8px 2px 0; }
.conversation-pagination .pagination-size { padding-left: 0; }
.conversation-pagination-controls { display: flex; align-items: center; gap: 6px; }
.manual-reply-channel-note { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-view { min-height: 0; }
.chat-state-select { display: grid; grid-template-columns: auto 120px; align-items: center; overflow: hidden; border: 1px solid var(--line); border-radius: 7px; }
.chat-state-select span { padding: 0 8px; color: var(--muted); font-size: 11px; font-weight: 800; }
.chat-state-select select { height: 34px; border: 0; border-left: 1px solid var(--line); }
.chat-delivery { margin-top: 5px; color: var(--muted); font-size: 10px; text-align: right; }
.manual-reply-box textarea { width: 100%; }

.state-editor { display: grid; gap: 10px; }
.state-editor-row { display: grid; grid-template-columns: 22px minmax(140px, .7fr) minmax(180px, 1fr) 54px 44px; align-items: center; gap: 10px; padding: 10px; border: 1px solid var(--line); border-radius: 8px; background: #fbfcff; }
.state-editor-row input[type="radio"] { width: 18px; height: 18px; }
.state-editor-row input { width: 100%; }
.state-color { height: 40px; padding: 4px; }
.sticky-actions { position: sticky; bottom: 0; margin-top: 14px; padding-top: 12px; background: #fff; }

.inline-create-form { display: grid; grid-template-columns: minmax(180px, .6fr) 110px minmax(260px, 1fr) auto; align-items: end; gap: 10px; padding-bottom: 16px; border-bottom: 1px solid var(--line); }
.inline-create-form label, .field-stack { display: grid; gap: 6px; }
.tag-definition-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 10px; margin-top: 16px; }
.tag-definition-card { display: grid; gap: 8px; padding: 13px; border: 1px solid var(--line); border-left: 4px solid var(--tag-color); border-radius: 8px; background: #fbfcff; }
.tag-definition-card small { color: var(--muted); }

.activation-layout { display: grid; grid-template-columns: minmax(300px, .8fr) minmax(380px, 1.2fr); gap: 16px; }
.activation-layout > .actions { grid-column: 1 / -1; }
#activationTargets { grid-template-columns: minmax(0, 1fr); align-content: start; height: auto; max-height: 420px; gap: 7px; overflow: auto; padding: 8px; border: 1px solid var(--line); border-radius: 8px; }
.target-option { display: grid; grid-template-columns: 20px minmax(0, 1fr) auto; align-items: center; gap: 8px; width: 100%; min-width: 0; padding: 9px; border: 1px solid var(--line); border-radius: 7px; background: #fff; }
.target-option strong { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.target-option small { color: var(--muted); }

.audit-item { display: grid; grid-template-columns: 150px 110px 180px minmax(0, 1fr); align-items: center; gap: 10px; padding: 10px; border: 1px solid var(--line); border-radius: 7px; background: #fbfcff; }
.audit-item > * { min-width: 0; }
.audit-item strong { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.audit-item time, .audit-item code { color: var(--muted); font-size: 11px; }
.audit-item code { overflow-wrap: anywhere; white-space: normal; }
.account-config-form { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.account-config-form .wide { grid-column: 1 / -1; }
.integration-endpoints { display: grid; grid-template-columns: 110px minmax(0, 1fr); gap: 8px; align-items: center; padding: 12px; border: 1px solid var(--line); border-radius: 8px; background: var(--panel-strong); }
.integration-endpoints code { overflow: auto; padding: 7px; border-radius: 5px; background: #fff; color: var(--accent-dark); }
.manual-tag-dialog { width: min(520px, calc(100vw - 32px)); }
.conversation-reset-dialog { width: min(440px, calc(100vw - 32px)); }
.manual-tag-groups { display: grid; gap: 12px; max-height: 52vh; overflow: auto; margin-top: 12px; }
.manual-tag-groups fieldset { display: grid; gap: 7px; min-width: 0; margin: 0; padding: 10px; border: 1px solid var(--line); border-radius: 8px; }
.manual-tag-groups legend { padding: 0 6px; color: var(--muted); font-size: 12px; font-weight: 800; }

@media (max-width: 1100px) {
  .cockpit-metric-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .cockpit-primary-grid, .cockpit-secondary-grid { grid-template-columns: 1fr; }
  .agent-dashboard-grid { grid-template-columns: 1fr; }
  .activation-layout { grid-template-columns: 1fr; }
  .console-shell { grid-template-columns: 1fr; }
  .bot-sidebar { max-height: none; }
  .bot-list { grid-template-columns: repeat(3, minmax(230px, 1fr)); overflow-x: auto; }
  .workspace { height: auto; min-height: calc(100vh - 220px); }
  .workspace-head { grid-template-columns: 1fr; }
  .workspace-tabs { width: 100%; min-width: 0; overflow-x: auto; overflow-y: hidden; }
  .workspace-tabs::after { display: none; }
  .current-bot-actions { display: none; }
  .flow-workbench { grid-template-columns: 1fr; height: auto; overflow: visible; }
  #flowSessionsPanel { height: auto; min-height: 720px; }
  .flow-session-list { max-height: 280px; }
  .chat-view { min-height: 560px; }
  .session-filter-grid { grid-template-columns: 1fr; }
}

@media (max-width: 760px) {
  .session-filter-grid, .inline-create-form, .account-config-form { grid-template-columns: 1fr; }
  .account-config-form .wide, .activation-layout > .actions { grid-column: auto; }
  .cockpit-metric-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .business-dashboard-head { align-items: flex-start; flex-direction: column; }
  .business-dashboard-title { grid-template-columns: 1fr; }
  .business-dashboard-title > small { grid-column: auto; }
  .cockpit-scope-channels { flex-wrap: wrap; }
  .cockpit-trend-chart { overflow-x: auto; grid-template-columns: repeat(7, minmax(54px, 1fr)); }
  .channel-performance-grid { grid-template-columns: 1fr; }
  .channel-performance-metrics { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .channel-performance-metrics > span:nth-child(3) { border-right: 0; }
  .channel-performance-metrics > span:nth-child(n + 4) { border-top: 1px solid var(--line); }
  .state-editor-row { grid-template-columns: 22px 1fr 54px 44px; }
  .state-editor-row .state-name { grid-column: 2 / -1; }
  .audit-item { grid-template-columns: 1fr 1fr; }
  .audit-item strong,
  .audit-item code { grid-column: 1 / -1; }
  .brand-copy h1 { font-size: 18px; }
  .topbar-platforms .platform-logo { display: none; }
  #flowMachinePanel,
  #tagSchemaPanel { padding: 12px; }
  .flow-node-card-head { grid-template-columns: 28px minmax(0, 1fr) auto; }
  .flow-node-quick-fields { grid-column: 2 / -1; }
  .flow-node-actions { grid-column: 1 / -1; width: 100%; flex-wrap: wrap; }
  .flow-node-next-field { flex: 1 1 220px; width: auto; min-width: 0; }
  .flow-node-card { padding: 10px; }
  .tag-group-head { align-items: stretch; flex-direction: column; }
  .tag-name-field { width: 100%; min-width: 0; }
  .tag-card-actions { justify-content: flex-end; margin-left: 0; }
  .tag-row-fields { grid-template-columns: minmax(0, 1fr); grid-template-rows: auto; }
  .tag-row-fields > .tag-name-field,
  .tag-row-fields > .tag-handoff-toggle,
  .tag-condition-row > .expand-field-slot,
  .tag-voice-alert-toggle,
  .tag-delete-slot { grid-column: 1; grid-row: auto; justify-self: stretch; }
  .tag-delete-slot { justify-content: flex-end; padding-top: 0; }
  .tag-activation-editor .activation-message-card { grid-template-columns: minmax(0, 1fr); }
  .tag-activation-editor .activation-message-actions { justify-content: flex-start; flex-wrap: wrap; }
  .flow-config-footer,
  .tag-schema-footer { align-items: stretch; flex-direction: column; }
  .flow-config-footer-actions,
  .tag-schema-footer-actions { display: grid; grid-template-columns: 1fr; }
}
.channel-badge {
  flex: 0 0 auto;
  padding: 2px 5px;
  border: 1px solid color-mix(in srgb, var(--bot-accent, var(--accent)) 35%, white);
  border-radius: 4px;
  background: color-mix(in srgb, var(--bot-accent, var(--accent)) 8%, white);
  color: var(--bot-accent, var(--accent));
  font-size: 10px;
  font-style: normal;
  font-weight: 800;
}

.employee-channel-badges { position: absolute; top: 0; right: 0; display: inline-flex; flex-direction: column; align-items: flex-end; gap: 4px; min-width: 0; }
.channel-badge.is-website { border-color: rgba(49, 94, 232, .34); background: rgba(49, 94, 232, .08); color: #315ee8; }
.channel-badge.is-miniapp { border-color: rgba(22, 150, 106, .34); background: rgba(22, 150, 106, .09); color: #16885f; }

.account-config-form textarea:disabled,
.account-config-form input:disabled {
  color: var(--ink);
  background: #f7f8fb;
  opacity: 1;
}